/Daiichi Sankyo Europe Learning Management Academy
WHAT NEEDED TO CHANGE?
Daiichi Sankyo Europe (DSE) wanted to develop a launch training programme for a Daiichi Sankyo oral anticoagulant drug in development.
Bray Leino Learning was commissioned to design and develop training materials and to deliver this content in a much more modern and targeted way.
During our long-term successful partnership, eLearning modules were created and a Learning Management Academy was developed for Daiichi Sankyo Europe employees, with content covering medical education, clinical data and new product knowledge.
After an in-depth scoping meeting, we gathered the relevant documentation from the client and began to translate this into instructional design. Mindful that we needed to create engaging modules that would be delivered to a European audience, we maximised the use of interaction which would help the user to understand the learning messages.
Once the client had signed off the instructional design, we quickly moved into technical design and development, sharing our progress with the client regularly.
This partnership approach was vitally important for this project. The client was involved from the start and was able to provide feedback along the way, which minimised changes or amendments towards the end of the project.
The programme enabled DSE employees to improve their knowledge and skills on medical and clinical content in order to become ambassadors for the new product.
The key was to ensure all European employees had the same in-depth knowledge of the product and to create a consistent message.
The modules have been created in six languages, English, French, German, Italian, Spanish and Dutch. The Learning Management Academy allows the client to deploy and administer their eLearning content, as well as gain valuable user insights into programme usage and completion.
The modules and our customer service have received excellent feedback for the general ‘look and feel’, for the ‘ease of navigation’ and in particular for the ‘creative use of interactivity’, which has allowed complex medical information to be presented to the users in an easily understandable format. Some examples of the feedback received from the client are:
“And, I just wanted to say thank you very much for your excellent support on this project. I probably don’t take enough time to say it, but I really, really appreciate all that you are doing! I know it is a lot of work.”
“Thank you for your help, it was much more than we would normally expect and we are finding the training invaluable.”