Soft skills refer to a range of skills which many people feel are intangible, unmeasurable or “cut and dried”. They are things such as personality traits, communication, personal habits, relationship skills and more. They are perceived to be soft because they find it harder to define, but in my view soft skills are the oil in the engine. They leverage hard skills and help you to get infinitely more results.Read More
Recent Posts & Articles
Jane Hulme Working smarter together as a team
We all know the old adage, “work smarter, not harder”. I have a different saying “Work smarter as a team and not harder as individuals”. Instead of being robotic in how I approach tasks, I try to be thoughtful and always ask myself if a task can be done more efficiently as a team rather than as an individual.Read More
Stephanie Morgan Taking responsibility for your actions as a manager
A manager I spoke with the other day had been promoted about 18 months ago into their first line manager role. They had moved from being in a similar team to managing a department of eight people and initially everything had been great.Read More
Nigel Walpole Engaging Effectively With Your Team
It can be a hard life leading a team. Team Leaders are strongly influenced by the whims of Senior Managers who demand unquestioning loyalty to strategy, and require them to implement policy and procedures even if they are defective.Read More
Do You Listen To Your Learners?
Treat your learners like customers by taking the time to listen to what they need and you will transform your L&D department. This infographic shows what learners want and need from CPD.Read More
Do You Listen To Your Employees?
The annual NHS Staff Survey states that only 36 per cent of NHS staff said that communication between senior managers and staff is effective.Read More
Take the time or suffer the consequences
Verbal communication is only 5% of all communication. The way we do things in one country is not the same as the appropriate way in another. We can learn so much from each other, but in order to do so we need to put in the time, effort and energy.Read More