When you are communicating with others, your message is received and understood through the words you use, your tone (emphasis, pauses, inflection) and your Body Language (facial expressions, posture, gestures).Read More
Recent Posts & Articles
Teresa Lovell Modern day communication
Think you know how to communicate in the workplace? Our latest infographic takes a look at modern day communication.Read More
Denise Campbell Taking the stress out of communication
Have you ever found yourself in a situation where your intention is to communicate effectively but you realise that you are starting to feel stressed?Read More
Denise Campbell Be aware of communication barriers
Whilst we are taking responsibility for our relationships and being response-able through our communication with others, it is also helpful to be mindful of some of the common communication barriers that we may bump into from time to time.Read More
Denise Campbell How response-able are you?
Responsibility means owning your relationships and the key part that you play in them rather than denying that you have a part to play. How response-able are you?Read More
Denise Campbell Whose relationship is it anyway? Are you taking responsibility?
Do you feel accountable to the people you work for and with, or do you feel responsible for the relationship you have with them? Either way will make a difference to the quality and feel of your professional relationships.Read More
Jane Hulme Do you have the skills to be a manager?
It’s time to take a look in the mirror and ask yourself, do you have the right skills for today’s demanding role in management? Here are five skills that are essential in today's business world as a manager.Read More
Nigel Walpole Repairing damaged lines of communication
Ask any engineer about repairing something and you can be pretty certain they will speak vociferously about how good anticipatory maintenance would have prevented the problem.Read More
Jane Hulme The importance of soft skills in your organisation
Soft skills are an essential part of todays business world and help your organisation use a person’s skills to their full potential. They go hand in hand with the hard skills that you may learn ‘on the job’, such as typing, or operating machinery.Read More
Nigel Walpole Managing difficult conversations
Through my many years of experience running management development programmes, the same topic always presents itself when participants are asked what they found most beneficial. The opportunity to practise difficult conversations.Read More