When I wrote last week about trust, it occurred to me that often people decide how trustworthy you are based on how confident they think you are. Too confident and you can appear untrustworthy, like the proverbial car sales person. Not confident enough and you can appear indecisive and unreliable.Read More
Recent Posts & Articles
Stephanie Morgan How to make people trust you
Are you trustworthy? Yes, of course you are. Most people set out to do the right thing and consider themselves honest and reliable. In fact, integrity is often a core value and to say someone lacks integrity or is untrustworthy would be taken as a huge insult.Read More
Kerry Pascall Should you use voice-overs in eLearning?
On almost all projects I work on, I get asked about ‘voice-over’ on eLearning modules.Read More
"The Gamify your business series - What does Gamification actually mean?"
Gamification! It’s definitely one of the business buzz words doing the rounds these days.Read More
Take it on the chin - the importance of feedback
Taking feedback can be hard, but it can also be extremely rewarding. I received some feedback from one of my team members this morning that made me stop in my tracks and re-think my previous actions and reactions to a situation. In fact the reverb effect of her feedback made me re-think some of my actions, communication and reactions to particular challenging situations within a project over the last 6 months.Read More
Anna Macwilliam What does social learning mean to you?
Let’s start at the beginning, what is social learning? We’ve all heard the term but what does it actually mean?Read More
Nigel Walpole Is technology changing the way our brains learn?
Everyone who works in L&D will have come across, and probably quoted, statistics that say something like: 24 hours after you have heard something, you’ll only remember 10% of what you heard…if you have done something, you’ll remember it for a bit longer.Read More
Stephanie Morgan Are you leading with your brain switched on?
While attending a client’s annual business briefing recently, I was impressed by how much they had achieved in the year, and was surprised by the impact this had on them. They had done really well and achieved a lot, but their staff survey showed that instead of feeling good about it, people had ended up feeling worse.Read More
Nigel Walpole Managing Change - forget everything you’ve ever learned!
Vision, Values, Culture, Change, Transformation, Charisma, Agent, Curves, Champions, Resistance – millions of models, labels, acronyms and books, millions of training courses and programmes, they cannot be wrong, can they?Read More
Take the time or suffer the consequences
Verbal communication is only 5% of all communication. The way we do things in one country is not the same as the appropriate way in another. We can learn so much from each other, but in order to do so we need to put in the time, effort and energy.Read More