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/Scottish Parliament Fully Managed Service

What Needed to Change?

The Scottish Parliamentary Corporate Body employs over 500 staff across six directorates, all dedicated to supporting the work of The Parliament and its members.

When creating the Training and Development Programme, The Parliament were looking for a reputable and experienced training provider to deliver a fully managed training service to their people in line with their strategic plan.

OUR SOLUTION

Bray Leino Learning was commissioned on a four year contract to deliver the fully managed service, covering areas such as the internal induction programme, staff development, management development and IT courses.

The Training and Development Programme was developed around current and future training needs and the extensive programme covered a wide range of expertise, including:

Coaching and Mentoring

  • Coaching Skills
  • Management Coaching
  • Mentoring

Leadership and Management

  • Leadership Skills
  • Leading and Managing Change
  • Decision Making
  • Risk Management
  • Management Essentials
  • Moving into Management
  • Influencing Skills
  • Project Management
  • Finance Management
  • Managing Pressure and Stress

Soft Skills

  • Time Management
  • Report Writing
  • Customer Service
  • Mind Mapping
  • Minute Taking
  • Team Building
  • Peak Performance
  • Dynamic Presentations
  • Writing Skills
  • Living with Change

Sales and Marketing

  • Social Media Management
  • Writing for the Web

HR and Recruitment

  • Recruitment and Selection
  • Performance Management
  • Staff Induction
  • Train the Trainer
  • Discipline and Grievance

IT

  • Microsoft Office
    • Excel
    • Access
    • Word
    • SharePoint

THE RESULT

There was an important requirement for a large degree of administration support and professional advice in support of the programme to provide added value. Bray Leino Learning provided this support, including training needs analyses, advisory clinics, evaluation and management reporting for all programmes delivered.

The programmes, delivered via internal workshops, open courses, mentoring sessions and eLearning, were well received and all objectives were met.