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Samantha Lalley

Client Services Executive

As first point of contact for many clients, Samantha is responsible for providing a customer focussed service that is responsive to client feedback. In developing and maintaining a professional relationship with her clients she is able to support the successful execution of multiple projects.

She liaises between Trainer and Client to ensure all training activity is effectively managed from set up to delivery and evaluation, and proactively responds to additional responsibilities or projects as they arise. 

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